Refund policy

Returns & Refunds

Omumahevutuprxu
Møllevegen 9, 6856 Sogndal, Norway
Email: info@omumahevutuprxu.store
Phone: +47 464 58 045

Right of withdrawal

Consumers have a statutory right of withdrawal of 14 days from receipt of the goods under the Norwegian Right of Cancellation Act (angrerettloven). A clear statement to info@omumahevutuprxu.store is sufficient — no reason has to be given.

Goods must be returned unused and in their original packaging. Sealant, cleaning products and anything cut or installed cannot be returned, because they can no longer be sold as new. The direct cost of return is borne by the customer; for pallet goods we can book the collection and invoice it at cost.

Refunds

Refunds are issued within 14 days of receiving the goods back, to the original means of payment.

Warranty

Statutory liability for defects applies under the Norwegian Consumer Purchases Act (forbrukerkjøpsloven) — normally 2 years from delivery, extended to 5 years for goods intended to last considerably longer, such as a freestanding bathtub or a shower enclosure frame. Wear parts — door seals, rollers, hinges and sealant — are consumables and wear out with use; they are stocked as spares rather than covered as defects.